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(+123) 456 789 000

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Claims

It’s never easy when your pet is ill or injured. From Prairie Pet Insurance and all our partners, we hope your pet has a speedy recovery. Best wishes to you, your family, and your pets!

So, it’s that time to make a claim. We understand that when you pets are ill or injured, insurance is the last thing you want to think about. Prairie Pet Insurance and our partners are here to make your claim as easy and quick as possible for you! One of the factors we consider when choosing our insurance partners is the ease of their claims process. Depending on which of our partners you have your insurance with and which plan you are on, the process can differ slightly.

Click on the partner you have your insurance with for instructions on how to file your claim and to access the materials you will need. Send us a message or give us a call if you have any questions or need help with filing a claim!

Claims Process & Support

Pets Plus Us has a 4 step claims process that is straightforward, easy to understand, and hassle free!

Follow the 4 steps below to begin your Claims process:

Step 2

Treatment

1. Take your pet(s) to the veterinarian as usual for treatment. You can use any licensed vet in Canada or in the U.S. if you are travelling with your pet.

2. Have your veterinarian complete and sign your Reimbursement Request form. Clinic staff are very helpful if you have any questions.

3. Before you leave, pay your veterinarian in full and ask for two copies of your invoice – one for your records and one to submit with your Reimbursement Request Form.

Step 3

Submit your claim

1. Complete and sign the pet owner section of the form.

2. You or your veterinarian can then submit the completed form and copy of the paid in full receipt.

Email
submissions@petsplusus.com

Mail
Pets Plus Us
Unit 2, 1115 North Service Road West
Oakville, Ontario, Canada L6M 2V9

Claims Fax
1-855-456-PETS (7387)

Step 4

Reimbursement

Changing your reimbursement method from cheque to automatic deposit will help ensure you receive your reimbursement as quickly as possible.

  • Claim Forms
  • Treatment
  • Submit your claim
  • Reimbursement

Prairie Pet Insurance

1000 Central Avenue
Saskatoon, SK
S7N 2G9

Hours: 8:30am - 5:30pm

Email

E-mail address:
info@prairiepet.ca

Contact us!

Phone

Saskatoon: 306-986-4242
Toll-Free: 1 (833) Pets 1st (738-7178)