Plan Coverage
PetHelpFone™ - Pets Plus Us’ experienced veterinary nurses (animal health technicians) are available when your regular veterinary practice is not, providing 24/7 service. All calls are triaged and you will be referred back to your regular veterinarian during normal business hours or to the nearest emergency hospital.
Compassionate Care Line - Pets Plus Us’ dedicated, professional in-house counsellor focuses on bringing comfort and clarity to pet owners dealing with issues around serious illness and injuries, and even provides much-needed bereavement support.
Pet Poison Helpline® - A 24/7 animal poison-control service that provides assistance with treating a potentially poisoned pet. Pet Poison Helpline is staffed with veterinary and toxicology professionals.
Pet Concierge - Looking for a pet-related service, product or business? Pets Plus Us is on top of all the latest and greatest, so they can help you get connected.
Emergency Medical Coverage - $1,000 in pet insurance coverage if your pet incurs a life-threatening injury while lost.
Free subscription to Modern Dog or Modern Cat Magazine.
Not Covered
What’s not covered?
• Illnesses and routine preventive veterinary care
• All pre-existing conditions (i.e. a condition which showed itself, although it may not have been diagnosed, before coverage was effective)
• Anything not caused by an accident
• Accidents that occur within the 48-hour waiting period